Last month Nicole was asked to write an article for the industry leading IOSH magazine on managing the risks to staff who continue to work remotely post lockdown. Arguably although most have ‘muddled through’ and some workers have even thrived whilst working from home, these measures were only ever intended to be temporary and there are some distinct differences in …
Frontline Staff need to be equipped with skills to manage aggression
We found this lovely write up in Health and Safety Matters after the recent Lone Worker Theatre at the Health and Safety Event NEC. Worthwhile Training were amongst those who presented over the three days and HSM wrote all about it… Delegates from the likes of the retail industry, NHS, transport companies, mental-health services providers and local councils packed into …
Lone Working in Retail
After our involvement with the ORIS Retail Risk Forum recently, Nicole was asked to write an article for Loss Prevention Magazine on Lone Working in the Retail Sector. We have received some great feedback so thought we would share it on-line… Lone Working – managing the risk in retail Lone working is increasingly commonplace in retail environments as itoffers many …
Worthwhile Team “On Location” at the North Pole (and in Evesham)
It didn’t look like the North Pole. Despite the chilly spring wind, London’s North Pole wasn’t covered in ice and snow and no polar bears were in sight. Instead, the Worthwhile Training team, including Nicole, Kristen and Ben, found a huge rectangular building housing railroad tracks. We’d come to this central London railway depot (called The North pole) to film …
Supporting Fusion Housing through our Charity Scheme
Every year Worthwhile Training supports a small number of charities by offering free or reduced fees training and consultancy. It is our way of giving back and saying “thank you” to all those people that do great charity work in difficult circumstances. In recent years we have supported a domestic violence refuge and a refugee befriending service, amongst others. This …
Support after an incident is important!
Having spent a full day supporting a lovely woman to regain her self confidence after she was verbally abused and threatened by a client, I feel compelled to send out a plea to managers. The person involved in the incident has given permission for me to talk about it, but for obvious reasons I need to be a little vague …
Oris Retail Risk Forum Drama Workshop
Chessington World of Adventures is a curious place to hold a two day conference…but on the 16th & 17th June Oris Forums held their Annual Retail Risk Forum there and it was great success! We were pleased to be invited to get involved and deliver a session on Lone Working. Nicole gave an insight into why retailers should look specifically …
Working in the depths of the West Country
Last week we were working in the depths of the West Country and it made us realise what a different pace of life it is. Days in London feel vibrant, culturally exciting, but also full of haste and speed. Days in Devon feel like a cream tea, punctuated with lungfuls of fresh sea breezes, but it’s not a case of …