Personal safety and security
Personal Safety and Security is one area where no-one can afford to be complacent. There are legal responsibilities and sound business reasons why you should take the personal safety of your staff seriously. Levels of personal abuse, hatecrime, harassment, work-related aggression and street crime are all on the increase.
Incidents can impact on the wellbeing and confidence of individuals and teams, cost your business time and money, and if not managed effectively, can, impact on the reputation your organisation. At Worthwhile we believe that every organisation has a moral responsibility for the people who work or volunteer on their behalf. If you agree, read on…
Helping your colleagues to be more aware of the risks and providing some core strategies to reduce the risks is the first step in keeping your people safe. We can help by offering practical training in personal safety awareness and strategies, lone and remote working, and conflict management, practice, we can provide the knowledge and skills everyone needs to stay safe.
Who can this help?
If you or your colleagues are concerned about personal safety and security and you want to ensure that you are fulfilling both your legal and moral obligations, our training can be tailored to meet your specific concerns and needs.
Workers who:
- Are customer or public facing
- Work alone
- Travel or stay away from home
- Work in the community
- Visit other people’s homes or premises
- Carry or handle goods or valuables
- Enforce rules or deliver bad news
- Work evenings or unsociable hours
You may also want to think about providing training to team leaders, Health and Safety advisors and managers who are responsible for the safety of others. We can help them to understand their roles and responsibilities and how to put in place effective controls by providing specific workshops tailored for your business.
What can we offer?
We tailor everything we offer to your needs. If you have already completed a training needs analysis and know exactly what you want, then just drop us a line or pick up the phone and we can chat about putting something together for you.
If on the other hand you know you need ‘something’, but are not sure what that is, then we can help you to work it out. In most instances we work with our clients to assess the specific risks faced by their staff and then offer choices of different solutions, all tailored for your business and people.
Talk to us if you think you might be looking for:
- Mini awareness raising sessions
- Toolbox talks
- Interactive workshops
- Organisation wide training
- Colleague Guidance documents
- Impactful training films
- E-learning packages
- Critical Friend Review of your current controls
Depending on your needs our training could cover:
- An awareness of current risks (work-related and streetcrime)
- Dynamic Risk Assessments
- Personal and Situational Awareness
- Practical steps and strategies to avoid and reduce risks
- Recognising the warning signs of aggression and violence
- Tools to manage difficult situations
- De-escalation techniques and using communication skills
- Ways to exit threatening situations
- The importance of reporting and getting support
And for those with the responsibility for others:
- Legislation that governs personal safety at work and sets out responsibilities for employers and employees
- A proven risk assessment tool to identify, assess and measure the risk of violence and aggression at work and personal safety and security incidents
- Producing effective policies and procedures
- Proactive and best practice risk control measures. exploring risk reduction strategies for lone workers, home visits, travelling, dealing with aggressive clients etc.
- Training provision within you organisation and ways to ensure that training is as effective as possible
- The purpose, usefulness and legalities of warning markers, tracing systems and lone worker devices for managing personal safety risks
- Ways to embed personal safety as part of the organisational ethos and culture
What our clients say…
I never had thought about personal safety as being part of my remit before – whoops! Thanks for putting me in the picture and helping me to address these issues.
T.W. – Health & Safety Advisor – Housebuilding Sector
Worthwhile always focuses on the groups to understand their specific issues. Able to provide very practical skills that staff can apply in all situations. Very professional, accommodating and understanding of our needs.
J.Y. – Training Manager – Jephson Housing